Returns Policy

(1) If you contact us via the inquiry form within 30 days of receiving the product, we will guide you through the return procedure.

(2) Please note that we cannot accept cancellations, returns, or exchanges for the following products:
・Used products
・Products that have been delivered more than 31 days ago
・Products that have become scratched or stained while in the customer's possession
・Products without packaging (bags)
- Sale or limited edition items, etc., that are clearly stated on the product introduction page as not returnable
(3) Shipping costs for returns etc. must be borne by the customer.
(4) Refunds will be made according to the payment method within 5 business days of receiving the returned product.